Inflated dealer margins

Retail markups of 40–60% on transport rollators. You pay for the brand, not the build.

Hidden shipping & compliance costs

Oversized packaging, missing CE/FDA docs, and last-mile fees eat 15–25% of total cost.

Inconsistent quality & returns

One lot is fine, the next has loose welds or brakes that fail. No traceability, no accountability.

Lead times that kill your launch

Typical non-factory suppliers quote 60–90 days. You need reliable 30–45 day delivery.

OEM/ODM Design

Custom colors, branding, packaging, and accessory kits. Your specs, our engineering.

High-Speed Delivery

30–45 days from PO to port. Air freight available for urgent orders (7–10 days).

Full Compliance Pack

CE, FDA, ISO 13485, RoHS, CB report — all provided with every shipment.

Air Travel & Tourism

Designed to meet airline carry-on size limits. Seniors and travelers with limited mobility can walk to the gate, fold, and stow in the overhead bin.

Hospital & Clinic Discharge

Used by hospitals for post-op mobility. Lightweight, easy to sanitize, and cost-effective for bulk procurement.

Retail & Pharmacy Chains

Private-label transport rollators for pharmacy chains. Consistent quality, on-time delivery, and full compliance with local medical device regulations.

Cross-Border E-Commerce

Amazon, eBay, Shopify sellers: low MOQ (200 pcs), branded packaging, and pre-loaded compliance docs to accelerate listing approval.

Andreas V. Procurement Manager, DE Healthcare

“We tested five suppliers. Chuangen’s transport rollator had the best weld quality and lowest defect rate (0.3%). Their CE/FDA documentation saved us weeks of regulatory work.”

Megan L. Operations Director, USA DME

“We switched from a US distributor to Chuangen factory-direct. Unit cost dropped 37%, and lead time went from 70 to 38 days. The rollators sell faster because of the lighter weight.”

1. What is a transport rollator walker, and how is it different from a standard rollator?

A transport rollator walker is a lightweight, compact mobility aid designed for travel. It has a shorter frame, smaller wheels, and a foldable design that meets airline carry-on requirements. Unlike a standard rollator, it is not intended for heavy outdoor use but excels in airports, hotels, and indoor settings.

2. What certifications do your transport rollator walkers have?

All standard models are CE marked (MDR Class I), FDA registered, RoHS compliant, and manufactured under ISO 13485:2016. We also provide CB, GS, and SAA reports upon request. Certification documents are included with every shipment.

3. What is the minimum order quantity (MOQ) for OEM/private label?

Our standard MOQ is 200 pcs per model for OEM orders (custom color, logo, packaging). For stock/white-label, we offer MOQ of 100 pcs. Sample order (1–2 pcs) is always available for evaluation with a refundable deposit.

4. How long does shipping take? What are the freight options?

For sea freight (FOB Tianjin or CIF to major ports): 30–45 days. For air freight (DDP or EXW): 7–10 days. We ship to USA, Europe, Australia, and the Middle East weekly. Freight cost for a 20GP container (≈800 pcs) is typically $2,800–$4,200 depending on destination.

5. Can you customize the transport rollator for my market?

Yes. We offer full OEM/ODM services: custom frame color, handle foam, seat fabric, backrest height, wheel type, brake style, and packaging. We also design market-specific instruction manuals in English, French, German, Spanish, and Japanese.

6. What is your payment term and warranty policy?

Payment: 30% T/T deposit, 70% balance before shipment (or L/C at sight for qualified buyers). Warranty: 2 years on frame, 1 year on components. We keep a $50,000 spare parts inventory in our warehouse for rapid after-sales support.

7. How do you ensure quality consistency across batches?

We follow a 3-stage QC process: (1) Incoming raw material inspection, (2) In-process welding and assembly checks, (3) Final functional test on 100% of units. We also send batch samples to SGS or TÜV upon request. Our defect rate is <0.5% based on 2024–2025 shipment data.

8. Do you have a showroom or factory tour available?

Yes. Our factory is located at No.65, Tiangui Street, High Technology Industrial Development Zone, Shijiazhuang, Hebei, China. We welcome buyers for in-person audits. We can also arrange live video factory tours for remote evaluation.

Sofia K. 📍 Stockholm, Sweden

“We ordered 500 pcs for a national pharmacy chain. The transport rollator walker was the only one that passed all Swedish MPA requirements. Very satisfied with the quality and documentation.”

James T. 📍 Chicago, USA

“We sell on Amazon and needed a lightweight rollator that wouldn’t kill our profit margin with shipping. At 6.8 kg per unit, we save $4.20/unit on FBA fees versus our previous supplier. Sales are up 28%.”

Pierre M. 📍 Lyon, France

“The OEM process was smooth. We asked for custom blue frame + white grips and got samples in 10 days. The final 2000-unit order arrived 32 days later. No defects, no delays.”