Cut procurement costs by 30β45% with a reliable OEM/ODM partner. ISO 13485 & CE certified. 50+ countries served. Free samples available.

π Shijiazhuang Chuangen Technology β Modern production facility
π Table of Contents
Hospital procurement directors and supply chain managers across the US and Europe tell us the same story β the market is flooded with low-quality rollators with wheels that fail within months, and premium brands charge 3β5x the factory price. Here are the top pain points we hear every week:
Brands mark up rollators by 300β500% without adding real value. You pay for the logo, not the engineering.
Wheels seize, handles crack, brakes fail. 23% of cheap imports are returned within 6 months (industry data).
Fragile packaging, split shipments, and customs delays add 18β25% to your landed cost.
Rollators missing CE, FDA, or ISO marks get blocked at customs. Recalls cost 10x the original purchase.
Small factories promise 30 days but deliver in 60β90. You lose shelf space and patient trust.
Once the container ships, the supplier disappears. Spare parts? Technical docs? Good luck.
π 87% of procurement managers say supplier reliability matters more than unit price. Yet most rollator for elderly buyers still gamble on unverified factories.
We donβt just assemble parts β we engineer, test, certify, and ship medical-grade rollators with wheels that meet international standards. Hereβs what sets us apart:
Established in 2019, we operate modern intelligent production lines with automated welding, cutting, and assembly. 10,000+ units/month capacity.
ISO 13485:2016 certified. Every rollator for elderly undergoes 38-point inspection β brake test, load test, wheel durability, and finish check.
Need custom colors, branding, or special accessories? 90% of our orders are customized. We design your secret sauce, not ours.
Average lead time: 25β35 days for standard rollators. Express production available for urgent orders.
CE, FDA, ISO 13485 β we handle certification documentation. Zero customs rejections in the last 18 months.
Spare parts, technical support, and warranty service. Response within 2 hours (WeChat/WhatsApp/Email).
Our standard model CG-W100 is designed for indoor and outdoor mobility with a focus on stability, comfort, and durability. All parameters are independently verified.
| Parameter | Specification | Notes |
|---|---|---|
| Frame Material | 7005 Aluminum Alloy | Lightweight, rust-proof, tested to 150 kg |
| Total Weight | 6.2 kg (13.7 lbs) | Easy to lift and transport |
| Weight Capacity | 136 kg (300 lbs) | Exceeds industry standard of 120 kg |
| Wheel Size (Front) | 8-inch (200 mm) solid PU | Puncture-proof, smooth roll |
| Wheel Size (Rear) | 8-inch (200 mm) solid PU | With locking brakes on both sides |
| Handle Height Adjustment | 80 β 100 cm (31.5 β 39.4 in) | 4-step, tool-free adjustment |
| Seat Dimensions | 45 x 22 cm (17.7 x 8.7 in) | Contoured, padded seat |
| Overall Dimensions (Open) | 65 x 60 x 80β100 cm | Compact footprint for tight spaces |
| Folded Dimensions | 65 x 28 x 70 cm | Fits in car trunk, storage closet |
| Certifications | CE, FDA, ISO 13485:2016 | Full documentation package |
π§ Customization options: Different wheel sizes, foam vs. PU wheels, foldable backrest, basket, cup holder, and custom branding. Request your spec sheet β

π What is the minimum order quantity (MOQ) for your rollator for elderly?
Our standard MOQ is 50 units for stock models. For OEM/ODM custom orders, the MOQ is 200 units. We also offer sample orders (1β2 units) for evaluation β free samples available for qualified buyers.
π Do you provide CE and FDA certification documents?
Yes. We supply CE (MDR) and FDA 510(k) documentation with every shipment. Our ISO 13485:2016 quality management system ensures all records are audit-ready. Customs clearance guaranteed.
π What are the payment terms?
We accept T/T (30% deposit, 70% before shipment), L/C at sight, and for long-term partners β net 60. We also support Alibaba Trade Assurance for added security.
π How long does shipping take to the US or Europe?
By sea: 25β30 days to Los Angeles / Rotterdam. By air: 5β7 days. We handle all freight and customs documentation. Free DDP shipping available for orders over $10,000.
π Can I customize the rollator with my own brand and packaging?
Absolutely. OEM/ODM is our core strength. We can customize: frame color, branding (logo on handle, frame, seat), packaging (retail box, bulk carton), and accessories. 72-hour prototyping available.
π What warranty do you offer?
We offer a 2-year structural warranty and 1-year parts warranty. Spare parts are shipped within 48 hours. Our after-sales team is available 24/7 on WhatsApp +86 15931091354.
π Do you have a showroom or factory I can visit?
Yes, we welcome factory audits. Our address: No.65, Tiangui Street, High Technology Industrial Development Zone, Shijiazhuang, Hebei, China. Video calls and virtual tours are also available.

James T.
Procurement Lead, CarePlus UK
βWe tested 6 rollator suppliers. Chuangen was the only one to pass all 38 quality checks. Their rollator for elderly with wheels is now our standard product. 5/5.β

Sofia L.
CEO, MedEquip Spain
βThe customization capability is incredible. We designed a unique rollator tailored to Spanish seniors. Sales increased 70% in 3 months. Highly recommended.β

Michael C.
Supply Chain Manager, US Home Health
βWe were skeptical about Chinese suppliers. But Chuangenβs FDA documentation and ISO certification made the decision easy. 40% cost savings vs. our previous supplier. Solid.β

Anna K.
Director of Operations, German Care Group
βDelivery accuracy is impressive. 2,000 units, delivered on day 31. The rollator quality is consistent and the brake system is excellent. Weβve signed a yearly contract.β
Limited-time offer: Free samples + DDP shipping for first-time orders over $10,000. Valid until 2026 Q2
π§ Selina@Chuangenchina.Cn / Sale05@Chuangenchina.Cn Β |Β π +86 15931091354
π Your inquiry is confidential. We respect your privacy.

Real conversations with our clients β quick response, clear answers, professional service.

About the Author
David Liang
Senior Product Engineer & International Trade Lead at Shijiazhuang Chuangen Technology Co., Ltd. With 12+ years in medical device manufacturing and export, David has personally overseen the design and certification of 150+ rollator and wheelchair models for global markets. He is a regular contributor to industry publications on mobility aid standards and supply chain optimization.
Complete Control Over Products Allows Us To Ensure Our Customers Receive The Best Quality Prices And Service. We Take Great Pride In Everything That We Do In Chuangen Medical !
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π€ Trusted by Healthcare Providers in 50+ Countries
π Intelligent welding & assembly line
π 38-point quality inspection station
π ISO 13485 & CE compliance testing
βWe switched to Chuangen for our rollator for elderly line. Cost per unit dropped 38%, and defect rate is below 0.5%. Their team handles all FDA paperwork.β
β Andrew, Procurement Manager, Florida Medical Supply
βWe ordered 500 units of custom-branded rollators. Delivery in 28 days, exactly as specified. The quality is better than our previous European supplier.β
β Marie, Operations Director, Paris Senior Care